Terms and Conditions

To protect tutors, their students, and MCATalyst Prep LLC, all students and tutors have a set of Terms and Conditions they must agree to before tutoring begins (as mentioned in the intake form).

Quick note from Nate: I want to note here that these T&Cs are for legal protection only. As the owner of MCATalyst Prep LLC, I do everything in my power to ensure that all tutors serviced through my website have the best interest of the students at hand, and do their best to be empathetic tutors for their students. We want you to succeed, which is why we’re here.

By agreeing to the Terms and Conditions of MCATalyst Prep LLC and scheduling an appointment with a contracted tutor, you agree to the following:

  1. Tutors used through MCATalyst Prep LLC are independent contractors, not employees.

  2. MCATalyst Prep LLC is not responsible for the actions (including but not limited to comments made, resources used, promises made, etc.) of either the tutor or student, and retains the right to remove a tutor or student from access to services provided by MCATalyst Prep LLC at the owner’s discretion. No inappropriate behavior, communication, misconduct will be permitted by either the tutor or student.

  3. Tutors and MCATalyst Prep LLC are not responsible for the scoring outcome of the student.

  4. MCATalyst Prep LLC serves only as a marketplace or intermediary to facilitate the connection, scheduling, and payment between tutors and their students, and nothing more.

  5. Refunds will only be initiated at the request of the tutor. Refund requests are only guaranteed If requested via email or text (in writing) by the student, or if cancellation occurs on a date sooner than the scheduled appointment date (in the relative to the tutor’s time-zone). If a cancellation and refund is requested on a date before the scheduled appointment date, a full refund is guaranteed by MCATalyst Prep LLC, and any other agreement made between the tutor and student must be reported by the tutor in writing to be enforced by MCATalyst Prep LLC.

    1. Students agree to the refund and cancellation policy as outlined by MCATalyst Prep LLC or otherwise specified (in writing) by their tutor.

  6. MCATalyst Prep LLC is not responsible for errors in payment or scheduling by the student, but will correct errors caused by tutors.

  7. Payments for tutoring sessions are collected at the time of scheduling.

  8. Tutors and students of MCATalyst Prep LLC agree to respect copyright, trademark, or other ownership laws of other companies.

  9. All communication to be respected by MCATalyst Prep LLC must be via email or text.

  10. All data for the tutor and employee is held by Calendly, and MCATalyst Prep LLC is not responsible for any data leaks or errors by Calendly.

  11. MCATalyst Prep LLC is not responsible for the storage or recording of appointments. Any issues or misconduct by either the student or tutor in recorded appointments will have responsibility fall on the guilty party. MCATalyst Prep LLC will immediately terminate any student or tutor’s access for any data or recording misconduct.

  12. MCATalyst Prep LLC retains the right to terminate access to tutoring resources to any student for any reason the company deems fit, but can be appealed through email. Users will be notified via email of any access alterations.

  13. MCATalyst Prep LLC is not responsible for the source of payment from the student, as long as financial laws are being honored (for example, MCATalyst Prep LLC will not refund payments made by students without their parents’ consent, unless a cancellation is made within the proper cancellation window as outlined by MCATalyst Prep LLC or the tutor (in writing).

  14. Users of MCATalyst Prep LLC contracted tutoring services must be at least 18 years of age.